Thursday, June 03, 2010

Crystal reports not working from CRM system

today I had a problem where the crystal reports that render through the CRM system that print on a label printer were not printing. The error coming up was - "Error printing to crystal reports." Our system admin tried to reinstall the printer software, but that didnot fix the problem. Then I asked him to check whether it is the Microsoft updates.

Then he restarted the system and allowed the updates to go through and that fixed the problem.

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